Frequently,
users interact with video communications equipment, especially
a video conferencing system, much like they do when watching
television. They
make adjustments to improve picture or audio quality in
each session. This should be expected because many users
have televisions at home to which they make audio or picture
adjustments all the time. Video conferencing equipment appears
much like attending a business meeting by watching other
parties on television. Herein lies the problem.
Adjustments
and Degradation
Problems can occur because users cannot easily decipher
whether poor picture quality or sound quality during a video
conference is related to equipment adjustments or other
factors. Further, because video conferencing quality is
dependent on unseen factors such as network bandwidth, a
user may not be able to make any adjustment to improve picture
or sound quality from inside the video conferencing room
at all. This typically won't stop them from trying, however.
Experienced
telecom managers come to realize that user initiated adjustments
to video systems render these systems unusable over time.
At a minimum they result in video and audio degradation
that is not actually related to equipment failure. Instead,
quality degradation over time is usually due to user adjustment
of the video conference system [equipment] to the point
of failure.
All
video conferencing networks are subject to this influence
and a strong technical team with a regular test and calibration
plan is required to keep system functioning properly over
time. In effect, systems need some form of technical support
to maintain peak performance and uptime. This support is
often neglected or overwhelming to organization's I.T. or
telecom staff. It can, however, be outsourced to a knowledgeable
and experienced vendor through a service plan.
TKO
Video Communications
TKO also provides satellite broadcasting, video and audio
streaming and audio conferencing. In addition, we offer
telecommunications training, video conference training and
outsourcing for short or long term video communications
projects.
Tandberg
1000 | 7000
| 8000
|
MCU | 550
| 880
| Sony
PCS-1 | TL50s
|