Services
 
Video Conferencing Services

 

 


"Video conferencing is a technology that enables people, your most valuable resource, to contribute their talents in two or more places at once."
- John Roensch, CEO.

TKO offers a range of services to assist business, government and educational organizations with video conference network management. Our services include:

Equipment Selection and Installation
We offer state-of-the art equipment from Codian, LifeSize, Sony, Tandberg, Polycom, Initia and other fine manufacturers of video conferencing equipment. Additionally, we provide software from WebEx, Forgent Networks, and Inktomi. Installation and training services for these and other video communications products are also available from TKO.

Outsource Staffing ServicesVideo Conferencing Services
Skilled staffing support for a day, week, month or full-time is available from TKO for your video communications network. Our staff can be your backup team or your full time onsite technical specialists, managing your video conferencing, audio conferencing, streaming and satellite networks.

Maintenance Services
Systems require maintenance to maintain their peak performance. TKO maintains spares on-hand for all the products we sell and many others. We offer service plans for all requirements and budgets, from same day service to remote telephone support. Additionally, if your video communications systems are troublesome or somehow problematic, we can give them a full checkout in our testing laboratories and then we can make or recommend repairs.

Urgent Services/Helpdesk Services
TKO offers immediate dispatch and help desk services. Our Urgent Service Team offers a range of technical assistance from telephone help for small issues to immediate onsite assistance for mission critical outages.

Event Management Services
When all systems must work for a big event such as a product launch or an executive presentation, TKO can manage the entire production. From monitoring all network, lighting and video systems to broadcasting your video and audio signal through satellites and over the Internet, TKO offers the complete suite of professional services to produce your event.

Testing Services
TKO maintains a laboratory capable of launching over 100,000 test events per hour. In this lab environment, we test new products and evaluate the condition of systems that are in service. Our benchmark testing services allow you to see how your systems compare to manufacturer specifications under varying degrees of load.

Training Services
Technical training for telecommunications, video communications and ISDN are offered from TKO’s headquarters facilities in San Jose, California. Each training track consists of modules that can be taken in one-day increments or linked over several days. Our training can be conducted at customer locations upon request.

TKO Video Communications
TKO provides software and equipment (Polycom, Radvision, Initia AccessSwitch, Tandberg, Cisco Systems), outsourcing services and technical support for local, national and worldwide video conferencing networks. We distinguish ourselves from all vendors in the video communications industry by providing high quality video conference outsourcing, video solutions and products with unparalleled attention to our client's objectives.

Tandberg 550 | 880 | 1000 | 7000 | MCU | Codec | Monitors
Sony PCS-1 | TL50 | G70 | System | Conference Tables | Cart

 

Offices:   San Jose | New York City | San Diego | Washington, D.C. | Singapore | Cork, Ireland


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