Listed below are the most frequently asked questions (FAQ) about our telecommuncations training and video conferencing training:

Frequently Asked Questions (FAQ)

1. What is hands-on training?

a) Everyone learns differently. Some people learn by seeing, others by hearing and still others by doing. TKO's training is different than most because it combines instructor lead presentations, visual aids including diagrams, reports and sketches along with hand-on exercises in which students engage physically with equipment, software and reporting systems.

b) Our hands-on laboratory exercises allow students to configure, program, rearrange and connect physical cabling. Students also perform system setup and circuit card re-locations. Each exercise is designed to offer real life experiences that students can take back home and put to use immediately.

2. Are TKO's training courses linked to one another?

a) Yes. All of TKO's training courses are modular and linked so a student can start with fundamentals and quickly proceed through to intermediate and advanced training.

b) We recognize that it is hard to be away from a job to take a training class, especially if the training lasts several days. That's why all of TKO's training classes are modules built into a series. A student can take all the class modules in a training series in just 4 ½ days.

3. What is a training series?

a) Each telecommunications training series consists of 4 classes or modules. The first module of the series begins at noon on Monday and the last ends on Friday afternoon. In less than one week a student can take an entire training series.

b) Every series includes the following topics:

• How to price and buy the technology
• How the technology actually works
• In-depth analysis of the technology
• Troubleshooting the technology

4. Can I take just one class?

Yes, any of the modules or individual classes can be taken separately.

5. How many students are in a typical class?

Typically 4 - 8 students and never more than 10 per class unless by special request.

6. Where are TKO's training facilities?

At our corporate office in San Jose, California.
1101 S. Winchester Blvd.
Building C
San Jose, CA 95128

Tel: (408) 557.6900
Fax: (408) 557.6901

7. Can the training be conducted at my facility?

Yes. For minimum class sizes of eight or more, TKO can offer our telecommunications training at your facilities by special arrangement.

TKO Video Communications
TKO also provides video conferencing equipment (Sony, Polycom, Tandberg and more), outsourcing and event management including satellite broadcasting, video and audio streaming and audio conferencing services.

Conference Tables | Tandberg 550 | Meetings | Sony PCS-1 | TL50