| TKO
combines expert engineering with the proven technology to produce solutions that
assure success in education and distance learning. |
Distance
Learning is a key element in education. In increasing numbers. today's students
today need access to instruction from their homes, dorm rooms and from 
satellite
campuses. To reach these students, educators today are employing a variety of
technologies including: video conferencing, data conferencing, remote assessment,
satellite broadcasting, streaming and local cable television broadcasts.
Understanding
how to integrate these technologies into a campus communications infrastructure
is incredibly demanding. And while many colleges have highly skilled staff to
undertake such projects, few have the operations staff to install, test and maintain
systems over time.
Our
education customers are long-term customers. Their organizations have long-term
commitments to providing Distance Learning tools for instructors and students.
They know TKO's team and consider us an extension of their own staff.
Education
Services
California
Institute of Technology (Caltech)
TKO Project: Video Conferencing
Services (urgent)
Sometimes just making technology work today as well as it
did yesterday can be a real challenge. Caltech video network operators called
on TKO to assist them with doing just that. Basic Rate ISDN lines and switching
systems do not always work well together especially when they are relocated daily
or moved room to room. TKO's was called on and dispatched within hours to repair
a video system and reinitialize Caltech's network systems. Within a remarkably
short time the network was "working just like it did yesterday."
California
State University, Hayward
TKO Project: Maintenance Services
Cal
State Hayward staff runs a distance learning network that includes video conference
systems purchased the equipment from another vendor. Over time, the CSU staff
became frustrated with the service they received when they called the other vendor
for help. "When we call TKO, they send a technical guy but when we call the
other company for help, they send a salesman," the CSU staff proclaimed.
Today, TKO provides maintenance services and technical assistance to the CSU distance
learning network.
Killeen
Independent School District, Texas
TKO Project: Telecommunications
Services
Distance learning is key to many school technology programs but the
Killeen Independent School District (KISD) in Texas was experiencing chronic problems
using theirs. They were unable to conduct quality distance learning with a local
university over their video conferencing network. Their trusted vendor, Sprint,
had assisted in trying to resolve the problem but the problem persisted. Finally,
as a last resort, Sprint called in TKO and telecom vendors from across the country
to solve the problem.
TKO
worked with Sprint's staff orchestrating tests and adjustments deep within the
telecom network supporting KISD. After a day and night of work, at nearly 4:00
A.M., TKO discovered a timing problem between networks and the network was stabilized.
Shortly thereafter, other "small" problems KISD had been living with
for months on their voice telephone network disappeared. Today, with a very happy
KISD customer, TKO and Sprint continue to work together maintaining the KISD distance
learning video conferencing network.
TKO
Video Commmunications
TKO provides audio conferencing, video conferencing
software and equipment (Polycom, Tandberg, Cisco Systems, Initia AccessSwitch,
Radvision), outsourcing and event management including satellite broadcasting,
and both video and audio streaming. In addition, we offer training in video conferencing
and telecommunications.
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